Shipping policy

Shipping Policy – Konaseema Delights

Thank you for shopping with Konaseema Delights. We are committed to delivering your favorite authentic Andhra pickles, snacks, sweets, and podi’s safely and on time.

1. Order Processing Time
All orders are processed within 1–3 business days after confirmation. Orders are not shipped on Sundays or public holidays.

2. Shipping Time
Delivery timelines may vary based on your location:

  • Within Andhra Pradesh & Telangana: 2–4 business days

  • Other states across India: 3–7 business days

3. Shipping Charges

  • Shipping charges are calculated at checkout based on your location and order weight.

  • Free shipping may be available on select orders or promotional offers.

4. Order Tracking
Once your order is shipped, you will receive a tracking ID via SMS/email to track your delivery in real-time.

5. Delays
While we strive to deliver on time, delays may occur due to:

  • Weather conditions

  • Courier partner issues

  • Remote location delivery constraints

We appreciate your patience in such cases.

6. Packaging
All products are securely packed to ensure freshness and prevent leakage or damage during transit.

7. Incorrect Address / Failed Delivery
Please ensure your shipping address and contact details are accurate. We are not responsible for delays or failed deliveries due to incorrect information.

8. Damaged or Missing Items
If you receive a damaged or incorrect product, please contact us within 24 hours of delivery with photos/videos for quick resolution.

9. Contact Us
For any shipping-related queries, reach out to us:
Email: konaseemadelightsofficial@gmail.com