Refund policy

Refund & Replacement Policy – Konaseema Delights

We take great care in delivering high-quality products. However, if you face any issues, please review our policy below:

1. No Return Policy
Due to the perishable nature of food products, we do not accept returns.

2. Replacement Eligibility
We offer replacement only in the following cases:

• Damaged product during delivery

• Incorrect product received

• Spoiled or leaking product

3. Reporting Issues
Customers must report issues within 24 hours of delivery with clear photos/videos as proof.

4. Refund/Replacement Process
Once verified, we will offer:

• Replacement of the product OR

• Refund to original payment method (if replacement not possible)

5. Non-Eligible Cases

• Taste preferences

• Minor packaging damage

• Delay caused by courier services

6. Contact Us
Email: support@konaseemadelights.com
Please include your Order ID and issue details.